Find out how Siemens Healthineers realized dramatic learner engagement results with Administrate.
Siemens Healthineers automated 90% of training operations
190%
more enrollment globally
233%
bump in regional participation
90%
of training ops now automated
Overview
About Siemens Healthineers
Siemens Healthineers is a multinational medical technology company that specializes in the development, manufacturing, and distribution of healthcare equipment, services, and solutions. Siemens Healthineers has training and development hubs located around the world, with each hub acting autonomously to meet the specific needs of their local markets.
- Industry
- MedTech
- Objective
- L&D transformation
- Result
- 90% of training ops are now automated
The goal
Standardize training globally
Siemens Healthineers needed to centralize training operations into a single platform for a global audience of customers. Healthineers customers are trained on advanced medical equipment such as MRI machines, lab equipment, and other medical devices in their specific locations. Each local country training center has autonomy to conduct training unique to the requirements and mandates of that country.
The team wanted to introduce consistency and consolidate highly regulated, localized training programs into a single, streamlined infrastructure.
Challenges
Limits of single-use technologies
The global training team had a single front end web solution for enrollment and education, but backend training management was completed with a collection of point solutions, third party systems, spreadsheets, and lightly integrated tools.
Scalable training management. Building a centralized platform for training operations would be too expensive. Siemens Healthineers needed a configurable, highly integrated ready-to-go solution.
Standardize training experience across modalities. Siemens needed a solution that standardized classroom and virtual training, while streamlining and improving event management.
Increasing business transparency. Enhanced reporting that could query on every field, allowing rapid, accurate decision making from a complete view into training data.
Solution
From scattered systems to a connected training ecosystem
The team launched an extensive, multiphase project to integrate training systems into a single infrastructure. Administrate served as the cloud-based, headless training architecture that would power this project.
Because Administrate offers highly configurable APIs and integrations, Siemens Healthineers was able to connect many of their existing tools, websites, and databases.
Local country training hubs each have diverse needs, and Administrate’s highly configurable platform was able to centralize management and execution of these rules, without disrupting local autonomy.
Because Administrate allows access to 100% of training data, it was possible for Siemens Healthineers to report on a wide array of global data, revealing important trends in training performance.
There’s more
Streamlining training operations empowers the whole team
Automate tedious tasks, centralize operations, and free up your training team to focus on what matters. Check out our other case studies to see how leading training teams put that time to good use.
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